Project Overview

Client

Jessop Jewellers

Location

Scotland, UK

Industry

Deliverables

eCommerce (Jewelry)

Web Design, Web Development, SEO

“Thanks, SoftProdigy for giving us a clear view of how our eCommerce store should be optimized to meet the latest backend and design demands of the market. You saved us hours on squashing bugs, working on the backend processes, optimizing the search engine ranking, and redesigning our store. I’d highly recommend SoftProdigy to businesses looking for comprehensive services for their eCommerce store.”

Sophie Jessop,

Director,Jessop Jewellers

About Client


Evolving from a small repair shop in Glenrothes to a multi-brand store, Jessop Jewellers is a legacy jewelry brand from Scotland, UK. What started 50 years ago as a small watch-and-jewelry repair shop has now evolved into an international eCommerce store with a catalog of some of the finest jewelry in the world. Jessop Jewellers do business with reputed jewelry and watch brands like Pandora, Swarovski, BOSS, and Les Georgettes.

Project Execution

The Problem

Jessop Jewellers’ store was outdated and one of the biggest challenges was to synchronize their inventory management system (BSMART) with the new Shopify versions. Due to unwanted and bulky design elements, the loading speed of the store was hampered, which led to lags and increased bounce rates. So, it was difficult for the store to offer a smooth buyer’s journey and maintain a hassle-free checkout flow. The absence of category texts and keywords also reduced the chances of search engine rankings to a minimum.

The Solution

Our team first performed an eCommerce audit and then built a customized Shopify theme that would help the client optimize the store’s frontend. Besides, we also integrated the mega menu and tested design mock-ups to boost engagement, improve page loading speed, decrease the bounce rate, and increase the authorization rate. Further, our team worked on cart optimization, category texts, and the overall look of the store for better search engine rankings.

Goals and Objectives

Jessop Jewellers partnered with SoftProdigy to uplift their business and reimagine their online presence through a custom Shopify solution and SEO optimization. The aim was to improve the buyer’s journey and checkout flow.

Goal Image

Optimize SEO

Increase search engine visibility through category text and targeted keywords.

Goal Image

Streamline Backend

Integrate BSMART inventory management with the new Shopify theme.

Goal Image

Boost Engagement

Update the site design and optimize cart functionality for higher conversion rates.

Goal Image

Enhance UX

Improve loading speed, reduce bounce rate, and create a smooth buyer’s journey.

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Simplify Navigation

Streamline the store’s overall layout to make it more intuitive for shoppers.

Our eCommerce Optimization Approach

Once we were done auditing the store and analyzing the competition, our eCommerce app development company created a clear roadmap for UI/UX design, SEO, and eCommerce optimization. This roadmap was broken down into several different phases:

  • 1

    Catalog Management

    Managed product catalogs and integrated an intuitive mega menu to enhance navigation.

  • 2

    Checkout Experience

    To streamline the checkout process, our team integrated safe and secure payment gateways.

  • 3

    Shopify Theme

    Designed a Shopify theme tailored to the store’s unique needs

  • 4

    Load Times

    Reduced page loading time, contributing to a low bounce rate.

  • 5

    UI/UX

    Focused on a minimalist design to deliver a better user experience.

How We Made it Work

Discovery and Planning

Our team began by understanding Jessop Jewellers’ unique brand requirements, target audience, and operational challenges. Through competitor analysis and client interviews, we outlined a roadmap for design and technical improvements to support their business goals.

Development and Design

We designed a Shopify theme tailored for Jessop Jewellers, ensuring seamless integration with the BSMART system. It focused on a minimalist design to enhance loading speeds and deliver a better user experience.

Optimization

SoftProdigy’s SEO team optimized Jessop Jewellers’ store with targeted category texts, enhanced product descriptions, and on-page SEO. The focus was on increasing search engine rankings, boosting reach, and enhancing overall website traffic.

Monitoring and Analysis

We conducted continuous monitoring to track the progress of KPIs such as bounce rate, load time, and search rankings. Regular performance reports were shared with the client, showing improvements in user engagement and search visibility.

Technology Stack

The technologies we used to help Jessop Jewellers optimize their e-commerce store:

Figma
UI/UX Design
Trello
Management Tool
React
Development
Node JS
Back-End Tool
PHP
Web Development
Wordpress
Host And Build Websites
Magento
ECommerce Platform
.Net
Open Source Platform
Shopify
ECommerce Platform
Python
Programming Language

Final Results

Result Image

Website Speed

Reduced by 30%, contributing to a smoother user experience.

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SEO Rankings

Achieved the top 10 search rankings for 15 targeted keywords.

Result Image

Customer Engagement

Increased session duration by 20%, demonstrating better user interaction.

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Conversion Rate

Boosted checkout conversions by 25%, contributing to revenue growth.

Result Image

Page Views

Enhanced by 40% through improved site design and easy navigation.

Conclusion


SoftProdigy’s customized approach enabled Jessop Jewellers to modernize their eCommerce experience, aligning it with current industry standards. With faster loading speeds, improved UI/UX, and optimized SEO, the brand was able to enhance customer engagement, grow its online presence, and increase conversions.Contact Us today to discover how our tailored eCommerce app development services can redefine your business strategy.

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